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Group 1 Mazda Denton Testimonials A sincere THANK YOU to all our favorite customers!
Tracey was wonderful! Explained procedure, listen to what I needed, answered my questions and always had a smile. Keep Her!
Tracy was knowledgeable during my visit, i dropped my Mazda 3 off for an oil change, tire rotation, and alignment and everything was done in a timely manner. I will say that all the advisors did seem to be a bit busy but that could've been just because it was a Saturday. Overall I will be back to continuously service my Mazda with Group 1 Denton Mazda.
Customer service was nice and professional. Complimentary car wash and vacuum is so convenient. Will go back again for next service!
Thank You Jesus for Tracey in the service department, she was excellent ! Someone needs to give that girl a raise ! It was absolutely encouraging to see that every person that assisted me went above and beyond ! May God bless Tracey and all that assisted me at this Mazda dealership in Denton Texas! It was a complete joy to see how much all of you cared !
1-When I scheduled service for my 2025 MX five I received a confirmation on email that the Dodge group one dealership was ready for me⦠I called and explained this and it was corrected to Mazda. However, the original appointment was never removed at the Dodge dealer. I was. asked who I wanted for a service contact I mentioned Anna Roe who had sent me several text messages; I was told this was not a person just AI. I called back later and said John Monigold would be a good service contact since he helped me in the past then I was told he was no longer in service and did not offer another choice. 2. I went to the website and determined who the service director was, noted John Monigold was now the parts. and made three attempts to contact the new service director. I wanted to talk to convey concerns because my car was damaged by Denton Mazda during the last service and I wanted the technicians to be very careful with it.. 3. When I dropped my car off the service director did not identify himself or say anything to me in response to my voicemail or other system inquiries, I thought he was an advisor. 4. The service director got in my car, wearing many keys on his hip, luckily this did not scratch the car or damage the seat bolster. 5. The technician that worked on my car was very good and I appreciate his attention to detail.. 6. The service director reprimanded the service tech in front of me, which was not professional.. he told him to get moving, there isa lot of work today, the technicianhad done everything he could. It was just a matter of the oil to finish draining out of the engine. 7. John Monigold- parts Director checked me out and remembered me from my previous visit, I did not recognize him at first, and if it wasnāt for John, I wouldāve never returned to Denton Mazda for service as he resolved the damage to my car which occurred during recall service appointment, and was very attentive. If you would like some very candid points about how to improve your business, it would be better to call me direct. You have some good people and some improvements that need to be made.
I was looking for Mazda CX5 and wanted hassle free buying experience with great offers and good financing. Group1 of Denton more than met what I was looking for.
Moving to a new town, my wifeās Mazda needed a repair, and we had always used dealers for service. We dropped the car off at 8 (opening). At 1 pm, we got our report. In addition to our repair, it said 7 other items failed inspection. But the video only suggested these matters. I accepted the one repair, and that was the last I heard. I couldnāt get through to anyone, and the one time I did get a live person at a different desk, I was told my inquiry would be forwarded to a supervisor. Still nothing. Finally, with no answers we went to the dealer and, after waiting in an understaffed line, found out the care was done, and had been for a while. No one called, and no one would have. When we dropped the car off, they said they wanted to earn our business. They didnāt, and nothing they did indicated any effort to do so. Upselling repairs and not responding to customersā calls doesnāt inspire confidence.
Very nice experience with Hugo. He wasnāt high pressure at all. Made me instantly at ease. Tried out several different vehicles before finding the perfect one.
Took the car in to have the battery checked. They said 30 to 45 minutes. No communication for 5 hours. Back and forth multiple times before they let me know the battery needed replacing. Said they would call back when they find out if itās under warranty. No call. I had to call twice to find out. Drop off at 815 and went to get the car at 545. If time is important to you do not use this service location.
The financing department was amazing. Jimmy was professional and very detailed - excellent to work with and made the process super easy. If you are looking for a car I would recommend this to anyone
I had an amazing experience purchasing my vehicle here! The entire process was smooth, transparent, and completely stress-free from start to finish.
Cool with new dealership owners and employees acting really what matters most for the customer šāļøšš«”š¤
The Lady was awesome that help me. I give her ten stars she is a keeper
My technician was professional and had my vehicle serviced quickly. I would gladly take my vehicle back.
Great no-hassle experience, couldnāt be happierā¦great cars, staff, and location. Satisfied customer!
Welcome to Group 1 Mazda Denton
When you choose Group 1 Mazda Denton as your Mazda dealer near Lewisville, you choose a lifelong partnership. We are committed to helping you find the right vehicle and preserving its performance, safety, reliability, and long-term value. From the moment you enter our showroom, you can expect superior customer service and an overall opulent experience. Whether you need Mazda finance guidance or a new vehicle, you can count on Group 1 Mazda Denton. Read ahead and learn more about the services we provide.
An Extensive New & Pre-Owned Inventory
From SUVs like the Mazda CX-5 and Mazda CX-90 to sedans like the Mazda3, we have a new vehicle that is sure to transform your driving experience around Corinth. We also feature a comprehensive lineup of Mazda Certified Pre-Owned vehicles that provide new-car peace of mind at a used-car price. If you are interested in a traditional pre-owned model, we have you covered as well, with a selection of used cars from leading automakers.
Personalized Mazda Finance Plan
We understand that a new or new-to-you vehicle is an investment, which is why our Mazda financing specialists are on hand to help. We will explore our ongoing Mazda lease deals and finance specials with you and answer any questions you may have.
An On-Site Mazda Service Center
When your vehicle requires routine maintenance or an unexpected repair, our skilled service technicians are ready to perform the work needed to keep it running its best on every Plano drive. We use only genuine OEM parts, known for their precise fit and reliability, so you can enjoy maximum peace of mind. Make an appointment at our Mazda service center today.
Choose Group 1 Mazda Denton As Your Mazda Dealer Near Hurst
If you are ready to work with a trusted dealership for good, visit our Denton showroom or call us at 940-489-7100 today. Our primary goal is to provide a stress-free and straightforward customer experience, backed by knowledgeable staff and exceptional service every step of the way.
Group 1 Mazda Denton Denton, TX
5000 S Interstate 35, Denton, TX 76210
Hours
Sales
- Monday - Friday: 8:30 AM - 8:00 PM
- Saturday: 8:30 AM - 6:00 PM
Service
- Monday - Friday: 7:00 AM - 7:00 PM
- Saturday: 8:00 AM - 5:00 PM